By-laws are, generally speaking, a set of rules and guidelines that residents must follow. Passed by council, by-laws are used to regulate, prohibit, or impose certain specific requirements. They are what enable a town like ours to operate safely, efficiently, and dependably.
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Please contact Celeste Caswell in the Clerk's Office for assistance at (506)466-7700 ext.124 or by email: celeste.caswell@chocolatetown.ca.
Welcome to AccessE11-Citizen Issue Management
**Please check your spam/junk mail folder if you do not instantly receive an automatic email after submitting your concern.
AccessE11 is a web-based system that provides citizens a simple and effective way to report concerns and issues. This system is intended to provide a more streamlined approach to issue management.
Once a citizen submits an issue through the form, staff are notified within minutes and the issue is uploaded into AccessE11 for review. After review, the case will be given a priority level and assigned to the appropriate staff member.
Additional information will be provided via an automatic email after submitting the form (please check your spam/junk mail folder if you do not instantly receive the automatic email after case submission). Citizens will then be able to view updates to their case, ask additional questions and provide supporting attachments such as photos and videos through their personal web-based portal.
You will not be asked to provide a username or password to access your case.